Frequently Asked Questions
How are Bizarre Boudoir corsets made?
Bizarre Boudoir corsets are handcrafted using authentic steel hardware. All corsets feature steel busk front closure, a combination of flat and spiral steel boning for comfort and hand set grommets for back lacing. Depending on your chosen fashion fabric, Bizarre Boudoir corsets are 3 to 4 layers thick. This includes 1 layer of fashion fabric and 2 to 3 layers of sturdy lining and interlining fabric.
What is your return policy?
All corsets are made to order and are non returnable/non refundable. Our ready to wear lingerie, panties and garter belts excluded, can be exchanged or returned for store credit only (we do not refund or waive shipping charges on returns or exchanges). Items must be received within 14 days of purchase in unworn condition and accompanied by the original sales receipt and tags. Due to the personal nature of these items, no exceptions can be made.
When can I expect my order?
Construction time varies with each unique item. Please email us for a quote and estimated finish date for your design. Orders for in stock items such as lingerie, hosiery, jewelry and other accessories are shipped within 72 hrs of payment receipt via USPS Priority Mail (USA) or First Class for International Orders. Shipping price for domestic orders includes Delivery Confirmation. Packages may be insured for an additional fee.
Can I cancel my order?
Because all corsets, including standard sizes, are made to order your order cannot be canceled. Ready made items such as lingerie, hosiery and jewelry can be canceled within 24 hours.
Should I insure my package?
It is very unlikely that a package will be lost or damaged, but it does happen. Insurance is available for $1-5 and is recommended. Bizarre Boudoir is not responsible for packages lost or damaged in shipment.
You don’t have the fabric I’m looking for, can I send it to you?
Yes, you may send a swatch of the fabric you are interested in using. Certain fabrics are better for corsets than others so it needs to be approved first. I can also special order fabric for you.
Do you have a boutique where I can come in and be fitted for a corset?
Unfortunately at this time Bizarre Boudoir is an online only boutique, but is available for personal in home fittings for customers in the Philadelphia area.